Grant Consulting was started by Joe Grant in 1992 as a consultative resource for agency principals who wanted to improve their agencies. The company works exclusively with agency senior managers to help them discover and then reach their full potential. 

Joe Grant is president of the firm. His qualifications include positions as Chief Operating Officer, General Manager, Director of Operations, Director of Client Services, and Account Manager at Fahlgren, Ketchum, SRK Communications, and MARC. On the client side, Joe was Manager of Marketing Communications at Westinghouse Electric Corporation. He is also an accredited member of the Institute of Management Consultants. 

Lisa Maurino joined Grant Consulting in 2003. Previously she was Vice President of Product Development, Creative Director, Director of Marketing and Entertainment at The Bradford Group, The Ashton-Drake Galleries and American Greetings Corporation. On the agency side, Lisa worked at Marsteller and Burson-Marsteller. 

To help agencies do a better job, as part of their Client Satisfaction Audits Lisa and Joe have interviewed more than 2,500 agency clients at all levels of responsibility then counseled agency managers on improving service and capitalizing on opportunities. They are often cited as experts on the dynamics of agency/client relations.

They also publish the blog gRantvertising devoted exclusively to management issues at growing agencies. The blog is updated regularly with articles and insights about the ad business and the callenges of running a successful agency. To subscribe just visit gRantvertising. It's free.